Beyond Checkbox Testing
Most testing feels mechanical. Run the script, check the boxes, file the report. But software breaks in creative ways. Users do unexpected things. Real testing means getting curious about failure.
We start each project by understanding what matters most to the actual users. Not what the requirements say matters - what actually matters when someone's trying to complete a task at 2 PM on a Tuesday.
Our Process Evolution
- First week: Break everything we can find
- Second week: Understand why it broke
- Third week: Test the fixes properly
- Final week: Document lessons for next time
The best insights come from paying attention to patterns. Why do payment forms fail more on mobile? What makes users abandon cart during checkout? These aren't just bugs - they're business problems disguised as technical issues.