Privacy Policy

Information We Collect

When you engage with CodeXDriftUp, we collect information necessary to provide our testing services and maintain our business relationship. This includes both information you provide directly and data we gather through your use of our services.

Information You Provide

• Contact details including name, email address, phone number, and company information
• Project specifications and technical requirements for test case development
• Business information needed to understand your testing needs and objectives
• Communication preferences and feedback about our services
• Payment and billing information for service transactions

Information We Collect Automatically

• Website usage data including pages visited and time spent on our site
• Technical information such as IP address, browser type, and device information
• Service usage patterns to improve our testing methodologies
• Performance data related to test execution and results

How We Use Your Information

Your information helps us deliver effective testing services and maintain professional relationships with our clients. We use your data responsibly and only for legitimate business purposes.

• Developing and executing comprehensive test cases for your projects
• Communicating about project progress, results, and recommendations
• Processing payments and maintaining accurate billing records
• Improving our testing processes and service quality
• Providing technical support and addressing service-related questions
• Meeting legal and regulatory requirements in Thailand
• Sending relevant updates about our services (with your consent)

Information Sharing and Disclosure

We maintain strict confidentiality regarding client information. Your data is shared only when necessary for service delivery or when required by law.

Service Providers

We may share limited information with trusted service providers who assist in delivering our testing services. These partners are bound by confidentiality agreements and can only use your information for specified purposes.

Legal Requirements

We may disclose information when required by Thai law, court orders, or government regulations. We'll notify you of such requests unless legally prohibited from doing so.

Business Transfers

In the event of a merger, acquisition, or sale of business assets, your information may be transferred to the new entity, but it will remain subject to this privacy policy.

Your Privacy Rights

You have significant control over your personal information. We're committed to helping you exercise these rights effectively and without unnecessary barriers.

To exercise any of these rights, simply contact us using the information provided below. We'll respond to your request within 30 days and help you understand any limitations that may apply.

Data Security and Protection

Protecting your information is a fundamental responsibility. We've implemented comprehensive security measures to safeguard your data against unauthorized access, alteration, or disclosure.

Technical Safeguards

• Encryption of sensitive data both in transit and at rest
• Secure servers with regular security updates and monitoring
• Access controls limiting data access to authorized personnel only
• Regular security audits and vulnerability assessments
• Secure backup systems to prevent data loss

Operational Security

• Employee training on data protection and privacy best practices
• Confidentiality agreements with all staff and contractors
• Incident response procedures for potential security breaches
• Regular review and update of security policies

Data Retention and Deletion

We retain your information only as long as necessary for business purposes or as required by law. Our retention practices balance your privacy interests with legitimate business needs.

Retention Periods

• Active client data: Retained during the business relationship and for 7 years after project completion
• Financial records: Maintained for 7 years as required by Thai accounting regulations
• Marketing consent: Stored until you withdraw consent or update preferences
• Website analytics: Aggregated data retained for 2 years for service improvement
• Communication records: Kept for 3 years to maintain service continuity

Deletion Process

When retention periods expire or you request deletion, we permanently remove your information from our active systems. Some data may remain in backup systems for a limited time before automatic deletion occurs.

International Data Transfers

While CodeXDriftUp operates primarily in Thailand, some data processing may involve international transfers to ensure service quality and efficiency.

When we transfer data outside Thailand, we ensure adequate protection through:

• Contractual agreements requiring equivalent data protection standards
• Selection of service providers with strong privacy commitments
• Regular monitoring of international data processing activities
• Compliance with applicable data transfer regulations

Cookies and Website Technology

Our website uses cookies and similar technologies to improve your browsing experience and help us understand how visitors use our site.

Types of Cookies We Use

• Essential cookies: Necessary for website functionality and security
• Analytics cookies: Help us understand website performance and visitor behavior
• Preference cookies: Remember your settings and customization choices

You can control cookie settings through your browser preferences. Disabling certain cookies may affect website functionality but won't prevent you from accessing our basic services.

Updates to This Policy

We review and update this privacy policy regularly to reflect changes in our practices, technology, and legal requirements. When significant changes occur, we'll notify you through email or prominent website notices.

We encourage you to review this policy periodically to stay informed about how we protect your information. The "Last Updated" date at the top of this page indicates when the most recent changes were made.